Our Services.
We're equiped to help your organization identify growth opportunities, define holistic multi-channel strategies, and design products that create meaningful value for you and your customers.
Research & Insights
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Discovery Research
In-depth ethnography and qualitative interviews that uncover unmet user needs, jobs-to-be-done, and new opportunities.
Quantitative Research
Scalable insights gathered through surveys, enabling validation and further exploration of trends uncovered in qualitative research.
Data Analytics
Leveraging customer data and event tagging to identify trends, friction, and opportunities for optimization.
Usability Testing
Testing and evaluating digital and physical products to identify usability issues and friction in the overall experience.
In-context qualitative and quantitative research studying ergonomics in an emergency room for Herman Miller.
Design Strategy
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Persona Definition
Sophisticated personas and segmentation using qualitative, quantitative, and customer data to better understand and target distinct user groups.
Developing a scalable business model by making strategic adjustments to both the product and the target market side of the equation.
Mapping the end-to-end customer experience through detailed research, identifying opportunities about touchpoints, friction and moments of delight.
CRO
Conversion Rate Optimization, using data-driven insights and user behaviour analysis to improve your digital funnel performance.
Omni-channel retail journey map based on 25 interviews and 1,100 survey respondents for Bonlook.
Interaction Design
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From wireframes to interactive prototypes, we design user-centered interfaces that enhance usability and ensure intuitive experiences.
Establish a scalable design system for consistency and efficiency in future designs, using a set of defined principles and guidelines.
Deliver polished, high-fidelity designs in Figma, aligned with your brand's visual identity, ensuring a cohesive look and feel that resonates with users.
Design system for Sollum Technology's greenhouse software platform and iPad app for sales team demos.
Training Workshops
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An 8-hour workshop on UX research methods, planning, recruiting, and synthesizing insights, aligning your team with a shared understanding.
An 8-hour workshop covering the principles of UX and UI design, giving your team the knowledge to create designs that both perform and delight.
UX Research and UX/UI Design training workshop with Sollum Technologies.